GRANDEUR
CONSULTANCY LIMITED

Cancellation Policy

Clients may cancel services within the following timeframes:

  1. Within 24 hours of purchase: Full refund available with no conditions.
  2. Customized Services: If work has commenced but the final deliverable has not been provided, cancellation will incur a partial fee (typically 30%-50% of the total cost).
  3. Urgent Projects: Services in expedited status cannot be canceled.

Process:

  • Once a cancellation request is submitted, we will confirm and notify the client of the result within 2 business days.